Onboarding Specialist

Cyprus, LimassolOnboarding

If you thrive in a dynamic environment and enjoy helping others succeed, we invite you to apply for this vital role in our organization. Our ideal candidate will become part of a world-class team of like-minded go-getters and have the chance to work in an environment where they can to thrive in and reach their full potential.


  • Collaborate with customers to facilitate seamless integration of their systems with our platform.

  • Conduct thorough needs analysis to understand customer requirements and provide appropriate integration solutions.

  • Guide customers through the onboarding process, ensuring smooth adoption of our platform.

  • Troubleshoot integration and configuration issues, addressing technical challenges related to plugins, CRM systems, and microservices platforms.

  • Conduct root cause analysis to identify and resolve complex integration issues effectively.

  • Create and maintain comprehensive integration documentation, including guides, FAQs, and troubleshooting resources.

  • Collaborate with development team by creating detailed tasks and providing code-level understanding to ensure accurate implementation.

  • Test pre-released and released development tickets to ensure they meet integration requirements and standards.

  • Configure and maintain integration environments to facilitate smooth testing and deployment processes.

  • Conduct rigorous API testing to ensure functionality, performance, and security.

  • Continuously improve and automate the integration process, leveraging tools and technologies to enhance efficiency and scalability.

Required Skills:

  • Solid understanding of HTML 5 and web technologies.

  • Proficiency in CRM systems.

  • Previous experience in fintech or related industries is highly desirable.

  • Strong technical support experience, with a track record of troubleshooting and resolving integration issues.

  • Technical expertise in payment services is preferred.

  • Familiarity with TCP/IP protocols and network configurations is a plus.

  • Experience with e-commerce platforms like Woocommerce, Magento, and Prestashop is advantageous.


  • Bachelor's degree in a relevant field, such as Computer Science or Information Technology, is preferred.

  • Relevant certifications are a plus.

Soft Skills:

  • Excellent communication skills, with the ability to effectively interact with customers and cross-functional teams.

  • Strong problem-solving abilities and a detail-oriented mindset.

  • Ability to work independently and manage multiple priorities in a fast-paced environment.

  • Proactive attitude and willingness to learn and adapt to new technologies and integration methods.



Apply Now

BridgerPay is the world’s first payment operations platform, built to automate ALL payment flows, empowering ANY business.

Eleftherias street, 153 Limassol, 3042, Cyprus
Derech Menachem Begin 144, Tel Aviv-Yafo, 6492102, Israel
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BridgerPay is not a PSP (payment service provider), or an acquiring service, and we do not provide any processing merchant accounts. Bridger is a SaaS (software-as-a-service) company that allows businesses to utilise one API to consume all payments from any method or provider that is connected within BridgerPay’s ecosystem.